pc777 Privacy Policy

pc777 ("we", "us", "our") operates the online gaming platform accessible at pc777.lat (the "Platform"). We are committed to protecting the privacy and personal data of all users who interact with our Platform ("you", "your", "User"). This Privacy Policy describes the types of personal data we collect, the purposes for which we process it, the basis on which we process it, and the rights available to you.

By creating an account, depositing funds, or otherwise using any pc777 Service, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. This Privacy Policy forms an integral part of the pc777 Terms & Conditions and must be read in conjunction with them.

pc777 operates under an internationally issued gaming licence. Our data processing practices are governed by that licensing framework, by applicable international data protection standards, and by the obligations our technology and payment partners impose through their own certified compliance programmes. Indonesian players using the pc777 Platform are advised to review this policy in full before registering, as use of the Platform constitutes acceptance of these data practices.

For the purposes of this Privacy Policy, the following terms carry the meanings defined below:

• "Personal Data" — any information that identifies or can reasonably be used to identify a natural person, directly or indirectly. This includes name, email address, phone number, date of birth, national identity number, IP address, device identifiers, and financial account details.
• "Processing" — any operation performed on Personal Data, including collection, storage, use, disclosure, transmission, deletion, and any other form of handling.
• "Data Controller" — pc777, as the entity that determines the purposes and means of Processing your Personal Data.
• "Data Processor" — a third party engaged by pc777 to Process Personal Data on pc777's behalf, under documented instructions and subject to confidentiality obligations.
• "KYC Data" — identity and verification documentation submitted by a User in connection with the Know Your Customer process, including government-issued identity documents, proof of address, and source-of-funds evidence.
• "Transaction Data" — records of deposits, withdrawals, bonus credits, wagers, wins, losses, and all other financial activities conducted through a User's pc777 Account.
• "Technical Data" — automatically collected information including IP address, browser type and version, device type, operating system, screen resolution, session duration, and pages visited within the Platform.
• "Consent" — a freely given, specific, informed, and unambiguous indication of a User's agreement to the Processing of their Personal Data for a stated purpose.
• "Sensitive Data" — a subset of Personal Data warranting heightened protection, including financial account numbers, national identity numbers, and KYC documentation.

pc777 collects only the Personal Data that is necessary for the specific purposes described in this Policy. The categories of data we collect are as follows:

When you create a pc777 Account, we collect: full legal name, email address, mobile phone number, date of birth, preferred currency (IDR), and a self-selected username and password. This data is mandatory — without it, we cannot open an Account for you.

To comply with our anti-money-laundering (AML) and responsible gaming obligations, we may collect: a copy of your government-issued identity document (national identity card or passport), a selfie or liveness verification image, proof of residential address (utility bill or bank statement dated within 90 days), and documentation evidencing your source of funds where required by our compliance team.

We record all financial activity on your Account, including deposit amounts and timestamps, withdrawal requests and settlement records, payment method identifiers (masked bank account numbers or e-wallet IDs for BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, OVO, DANA, GoPay, ShopeePay, and LinkAja), wager history, game round results, and bonus credit and redemption records. Full payment card numbers are never stored by pc777 — card-present tokenisation is handled entirely by our PCI-DSS-certified payment processor.

We maintain detailed records of your in-platform gaming behaviour, including games played, bet amounts, session durations, game outcomes, responsible gaming tool usage (deposit limits set, self-exclusion activations), and any in-platform communication with our support team.

Each time you access the Platform, we automatically collect Technical Data. This includes your IP address, approximate geolocation derived from IP, browser type and version, device model and operating system, screen resolution, referring URL, pages visited, time spent on each page, and session entry and exit timestamps. This data is collected via server logs, cookies, and similar tracking technologies as described in Section 10.

We retain records of all communications between you and pc777, including live chat transcripts, support ticket history, email correspondence, and responses to satisfaction surveys or promotional opt-in confirmations.

pc777 collects Personal Data through the following channels:

• Directly from you — when you register an Account, complete KYC verification, make a deposit or withdrawal request, contact our support team, respond to a survey, or participate in a promotion.
• Automatically — through server logs, session tracking technologies, cookies, and pixel tags that activate when you access or interact with the Platform.
• From payment processors — our licensed payment partners (who process transactions via BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay, LinkAja, and other local Indonesian rails) share transaction confirmation data with pc777 to reconcile your Account Balance.
• From identity verification providers — third-party KYC and liveness-check service providers transmit the outcome of identity verification checks to pc777 along with a confidence score and any flagged data points.
• From fraud and AML screening tools — automated fraud-detection and AML watchlist-screening services may provide risk scores and alert data associated with your Account or transaction profile.
• From game providers — licensed game studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft transmit game session metadata to pc777's back-end for record-keeping, dispute resolution, and responsible gaming monitoring purposes.

We process your Personal Data for the following specific, documented purposes:

• Account creation and management — to open, maintain, and administer your pc777 Account, including password resets, profile updates, and account-closure processing.
• Identity verification and KYC compliance — to verify your identity, confirm you are at least 21 years of age, and meet our AML obligations under the terms of our international gaming licence.
• Transaction processing — to process deposits and withdrawals via Indonesian local banking channels (BCA, BRI, BNI, Mandiri, and e-wallets) accurately and in a timely manner.
• Fraud detection and security — to identify and prevent fraudulent activity, multi-accounting, bonus abuse, money laundering, and other forms of platform misuse.
• Responsible gaming — to monitor gameplay patterns, enforce self-imposed limits, identify potential problem gambling behaviour, and deliver timely interventions or support resources.
• Customer support — to respond to your enquiries, resolve complaints, and maintain a history of support interactions for quality assurance and training purposes.
• Platform improvement and analytics — to analyse aggregate usage patterns, optimise the user interface, improve game offerings, and enhance the overall platform experience.
• Marketing and promotions — to send you relevant promotional communications, bonus offers, and platform updates, where you have given consent or where we have a legitimate interest in doing so. You may opt out of marketing communications at any time.
• Legal and regulatory compliance — to comply with our licensing obligations, respond to lawful requests from regulatory or law enforcement authorities, and enforce our Terms & Conditions.

pc777 relies on the following legal bases for processing your Personal Data, consistent with internationally recognised data protection principles:

The majority of our data processing is necessary for the performance of the contract between you and pc777 — namely, the provision of online gaming and betting Services as described in our Terms & Conditions. Without processing your Registration Data, Transaction Data, and KYC Data, we cannot legally or operationally provide these Services to you.

Certain processing is required for us to comply with our international gaming licence conditions, AML regulations, and other applicable legal obligations. This includes maintaining transaction records, conducting identity verification, filing suspicious activity reports where required, and cooperating with regulatory enquiries.

We process Technical Data and Gaming Activity Data on the basis of our legitimate interests in maintaining a secure, fair, and commercially viable platform. These interests have been balanced against your right to privacy; where the balance tips in your favour, we do not rely on this basis alone.

Where we send you direct marketing communications beyond what is strictly necessary for account management, we do so on the basis of your prior consent. You may withdraw consent for marketing communications at any time by clicking the unsubscribe link in any marketing email or by contacting our support team.

pc777 does not sell, rent, or trade your Personal Data to any third party for their independent marketing or commercial purposes. We share data only in the following circumstances and only to the extent necessary for each purpose:

We engage third-party service providers to perform specific functions on our behalf under written data processing agreements. These include: payment processors (handling transactions via Indonesian bank transfer and e-wallet rails), KYC and identity verification providers, fraud detection and AML screening services, cloud hosting and infrastructure providers, live chat and customer support software platforms, and email delivery services. Each processor is contractually prohibited from using your data for any purpose other than the service they provide to pc777.

Licenced game studios integrated into the pc777 platform (such as Pragmatic Play, Evolution Gaming, and Spribe) receive your Account identifier and game session data for the purpose of delivering the game content and resolving any game-related disputes. These studios operate under their own data protection frameworks and are certified by independent gaming regulators.

We will disclose your Personal Data to competent regulatory authorities, law enforcement agencies, or courts of law where we are required to do so by applicable law, court order, or as part of a lawful investigation. We will, where permitted by law, notify you of such a disclosure.

In the event of a merger, acquisition, restructuring, or sale of all or substantially all of pc777's assets, your Personal Data may be transferred to the acquiring entity as part of that transaction, provided the acquiring entity agrees to honour the terms of this Privacy Policy.

We retain your Personal Data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by our licensing obligations and applicable law. The following retention periods apply:

Upon expiry of the applicable retention period, Personal Data is securely deleted or anonymised in a manner that renders re-identification impossible. Anonymised, aggregated data may be retained indefinitely for statistical and platform analytics purposes.

pc777 implements a comprehensive set of technical and organisational security measures designed to protect your Personal Data against unauthorised access, accidental loss, destruction, or disclosure. Our security framework includes:

• Transport Layer Security (TLS 1.3) — all data transmitted between your browser or device and the pc777 Platform is encrypted using industry-standard TLS 1.3 protocol. A valid SSL certificate is maintained at all times.
• Data encryption at rest — Sensitive Data, including KYC documents and financial account identifiers, is encrypted using AES-256 encryption in our database storage layer.
• Password hashing — Account passwords are never stored in plaintext. We use a modern adaptive hashing algorithm (bcrypt with sufficient work factor) so that even in the unlikely event of a data breach, plaintext passwords cannot be recovered.
• Access controls — access to Personal Data by pc777 staff is governed by a role-based access control (RBAC) policy on a strict need-to-know basis. Administrative access requires multi-factor authentication (MFA).
• Infrastructure security — our Platform is hosted on certified cloud infrastructure with physical security controls, DDoS mitigation, intrusion detection systems (IDS), and regular penetration testing by independent security professionals.
• Incident response — in the event of a personal data breach, pc777 will take immediate containment steps, notify affected Users without undue delay, and report to the relevant licensing authority as required.

While pc777 takes all reasonable steps to protect your Personal Data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your own Account credentials and for notifying pc777 promptly if you suspect any unauthorised access to your Account.

pc777 uses cookies and similar tracking technologies to operate and improve the Platform. A "cookie" is a small text file placed on your device when you visit a website. We use the following categories of cookies:

These cookies are essential for the Platform to function correctly. They enable core features such as session authentication (keeping you logged in during a visit), security tokens, and load balancing. These cookies cannot be disabled without severely impairing platform functionality.

We use first-party analytics cookies to measure how Users interact with the Platform — which pages are visited most frequently, how long Users spend on each section, and where they encounter errors. This data is used in aggregate, anonymised form to improve platform performance and user experience. No personally identifiable information is extracted from these cookies for external sharing.

Functional cookies remember your preferences — such as your preferred language display, the last game category you browsed, or your responsible gaming dashboard settings. These cookies improve your experience by reducing the need to re-enter the same information on each visit.

You may control cookie settings through your browser's privacy preferences. Most modern browsers allow you to block or delete cookies, or to receive a warning before a cookie is stored. Note that disabling strictly necessary cookies will prevent you from logging in and using core Platform features. Disabling performance or functional cookies may reduce the quality of your experience but will not prevent basic access.

Subject to applicable law and our legitimate processing obligations, you have the following rights in relation to your Personal Data held by pc777:

• Right of Access — you may request a copy of all Personal Data we hold about you. We will respond within 30 days of a verified request.
• Right to Rectification — if any Personal Data we hold is inaccurate or incomplete, you have the right to have it corrected. For Registration Data, you may update most fields directly from your Account profile page.
• Right to Erasure ("Right to Be Forgotten") — you may request deletion of your Personal Data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where the data has been processed unlawfully. This right is subject to overriding retention obligations under our AML and licensing framework.
• Right to Restriction of Processing — you may request that we restrict the processing of your data in certain circumstances, such as where you contest the accuracy of the data or where you have objected to processing and we are assessing the grounds for that objection.
• Right to Data Portability — you may request your Personal Data in a structured, commonly used, machine-readable format (such as JSON or CSV) so that you can transfer it to another service provider.
• Right to Object — you may object at any time to processing based on our legitimate interests or for direct marketing purposes. Objections to direct marketing will be honoured without delay.
• Right to Withdraw Consent — where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing conducted prior to the withdrawal.

To exercise any of these rights, contact our Data Privacy team at [email protected] with the subject line "Data Privacy Request". We may require you to verify your identity before acting on any request. We will respond within 30 calendar days; complex requests may be extended by a further 30 days with prior notification.

pc777 is strictly an adults-only platform. The Services are not directed at and may not be used by individuals under the age of 21. We do not knowingly collect Personal Data from anyone under 21 years of age. If we become aware that Personal Data has been collected from a minor, we will take immediate steps to delete that data and permanently close the associated Account, forfeiting any balances held therein.

If you are a parent or guardian and believe that your child under 21 has registered an Account on pc777, please contact us immediately at [email protected]. We will investigate and take prompt remedial action.

As an internationally operated platform, pc777 may transfer your Personal Data to service providers located outside Indonesia. Where such transfers occur, we take steps to ensure that your data receives an equivalent level of protection to that described in this Policy. These steps may include:

• Entering into contractual clauses with the recipient that impose data protection obligations equivalent to those under recognised international standards.
• Transferring data only to recipients in jurisdictions that have received an adequacy determination from the relevant supervisory authority.
• Applying additional technical safeguards such as end-to-end encryption for cross-border data flows where feasible.

In all cases, international transfers are limited to what is strictly necessary for the provision of pc777's Services and are governed by written data processing agreements.

pc777 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or licensing requirements. Material changes — those that significantly affect how we use your Personal Data or the rights available to you — will be communicated via email to your registered address at least 14 days before taking effect.

Non-material changes, such as typographical corrections or clarifications that do not alter your rights, may be made without prior notice. The "Last Updated" date at the top of this document indicates when the most recent version was published. We encourage you to review this Policy periodically. Your continued use of the Platform after the effective date of any update constitutes acceptance of the revised Policy.

For any question, concern, or formal request relating to this Privacy Policy or the processing of your Personal Data by pc777, please contact us through the following channel:

For concerns about our responsible gaming practices or to request a self-exclusion, please visit our Responsible Gaming page. For general platform questions, visit our FAQ page.